How to get my paperwork to RM FREIGHT so that I get paid as quickly as possible (electronic copies or original paperwork)
RM accepts electronic copies of the pertinent paperwork, as long as our Customers will accept copies. If our Customers ask us for originals, you will need to mail the originals to us in order to get paid. (Most of our Customers will accept copies, but not all of them.)
How will you know whether we need originals or copies? Our RM Broker Confirmation that will tell you whether we need ORIGINALS or COPIES (see examples below).
If your Broker Confirmation says copies are ok:
(You will see this option below on your Broker Confirmation:)
FOR PAYMENT PLEASE RETURN ALL
Copies Only plus your invoice via one of these methods:
If your Broker Confirmation says originals must be sent:
(You will see this option below on your Broker Confirmation:)
FOR PAYMENT PLEASE RETURN ALL
ORIGINAL PAPERWORK * plus your invoice
WITH ABOVE LOAD NUMBER TO RM freight logistics LLC 2201 Malibu Dr Brandon Fl 33511
* The customer on this load requires us to forward original paperwork. Please send us legible paperwork.
If you have questions, please call us at 954-859-9244, or email us [email protected]. Thank You for partnering with RM – we appreciate and value your trust in us!
Carrier Guidelines
Emergencies – Call 561-929-0754 or 954-859-9244
Carrier Paperwork
1. RM load number and carrier number is critical. If we cannot identify the proper paperwork to our load number, payment will be delayed. We need your paperwork as soon as possible, but no later than within 15 days of delivery.
- Carrier must check in as ” RM Freight carrier” – NOT under the truck’s
- Bills of Lading (BOL)
- We need clear electronic copies with the driver’s and receiver’s signatures and/or stamp of Receiver (shipper
signature not required – implied with receipt of BOL). If our customers do require original Bills of Lading, the RM Freight
Rate Confirmation will tell you to mail in original BOL’s for that load.
- Verify with the RM freight agent if the load is pallet If so, have shipper indicate number of pallets in and out. Remember, if pallet exchange, and BOL’s are not marked with quantity in and out or a pallet receipt is not turned in,
you will be charged.
- Verify with RM Freight agent whether or not the customer requires lumper and pallet receipts, as well as
any other charges. The RM Freight rate confirmation must agree to all accessorial charges. Also, if we do not have these documents when the load is billed, you may not receive payment for these charges until we are paid.
- Completed carrier setup To include unaltered Master Carrier Agreement, valid insurance certificate with
RM Freight named as “Additional Insured”, W-9, and Operating Authority.
- The following documents are required for
RM Freight rate confirmation Carrier invoice
BOL(s)
Receipts for approved accessorials
- The following items will create non-payment or delayed Missing or incomplete paperwork
BOL(s) not signed by receiver
BOL(s) discrepancies. Shortages, temperature problems, count changes, and potential claims Late delivery No carrier invoice
Double Brokering
Note: If your address or other contact information has changed, notify RM Freight immediately.
